User Management
User Roles
User Roles
SenseiiWyze uses role-based access control to manage what users can see and do within your organization.
Available Roles
Admin-Executive
The highest permission level, designed for organization owners and executives.
Capabilities:
- Full access to all features
- Manage billing and subscriptions
- Create and manage all users
- Access all analytics and reports
- Configure organization settings
- Delete any user or data
Best for: CEO, Owner, CFO, Head of HR
Admin-Manager
Administrative access without billing capabilities.
Capabilities:
- Invite and manage users
- View all team members
- Access advanced analytics
- Manage teams and departments
- Cannot access billing
- Cannot delete Admin-Executives
Best for: HR Managers, Team Leads, Department Heads
Member
Standard access for most team members.
Capabilities:
- View own dashboard and progress
- Complete assessments
- Access learning resources
- View team (if assigned)
- Limited analytics access
Best for: Most employees, Individual contributors
Learner
Limited access focused on learning and development.
Capabilities:
- View personal dashboard only
- Complete assigned assessments
- Access learning materials
- Track own progress
- Cannot view other users
Best for: Training participants, New hires in onboarding
Permission Comparison
| Feature | Admin-Executive | Admin-Manager | Member | Learner |
|---|---|---|---|---|
| View own dashboard | ✅ | ✅ | ✅ | ✅ |
| Complete assessments | ✅ | ✅ | ✅ | ✅ |
| View learning resources | ✅ | ✅ | ✅ | ✅ |
| View team members | ✅ | ✅ | ✅ | ❌ |
| Invite users | ✅ | ✅ | ❌ | ❌ |
| Delete users | ✅ | ✅ | ❌ | ❌ |
| View all users | ✅ | ✅ | Limited | ❌ |
| Access org analytics | ✅ | ✅ | ❌ | ❌ |
| Manage teams | ✅ | ✅ | ❌ | ❌ |
| Change user roles | ✅ | Limited | ❌ | ❌ |
| Access billing | ✅ | ❌ | ❌ | ❌ |
| Organization settings | ✅ | ❌ | ❌ | ❌ |
| Impersonate users | ✅ | ✅ | ❌ | ❌ |
Changing User Roles
Who Can Change Roles
- Admin-Executive can change any user's role
- Admin-Manager can change Member and Learner roles only
- Members and Learners cannot change roles
How to Change a Role
- Go to Users
- Click on the user's name to open their profile
- Click Edit or the role dropdown
- Select the new role
- Click Save
Note: Role changes take effect immediately.
Role Assignment Best Practices
- Principle of least privilege - Assign the minimum role needed for a user's responsibilities
- Limit Admin-Executives - Keep this role to essential personnel only
- Use Admin-Manager for HR - Allows user management without billing access
- Review roles regularly - Audit permissions when responsibilities change
Special Considerations
Role Downgrades
When downgrading a user's role:
- They immediately lose access to restricted features
- They retain their data and progress
- They may need to adjust their workflow
Role Upgrades
When upgrading a user's role:
- New features become immediately available
- Consider providing guidance on new capabilities
- No data is lost during the transition
Security Recommendations
- Protect Admin-Executive accounts - Use strong passwords and enable 2FA when available
- Audit admin actions - Review admin activity regularly
- Document role assignments - Keep records of who has elevated access and why
- Regular reviews - Quarterly review of all admin-level users
Need Help?
- Inviting Users - How to add team members
- Managing Invitations - Track pending invites
- Deleting Users - Remove team members