Invite Codes

Invite Codes

Invite codes allow team members to join your organization without individual email invitations.

What is an Invite Code?

An invite code is a unique alphanumeric code that:

• Allows anyone with the code to sign up
• Automatically adds them to your organization
• Assigns a default role (typically Member)
• Doesn't require you to know their email in advance

Example format: WYZE-A1B2C3

When to Use Invite Codes

Invite codes are ideal for:

• Large teams - Easier than inviting hundreds individually
• Events - Quick onboarding for training sessions
• Distributed teams - Share via Slack, email, or intranet
• Self-service signups - Let HR share a code company-wide

Getting Your Invite Code

1. Click Users in the main navigation
2. Click Invite Members
3. Your organization code is displayed at the top of the modal
4. Click the copy icon to copy the code

Sharing Your Code

Share your invite code through:

• Email - Include in welcome emails or announcements
• Slack/Teams - Post in company channels
• Intranet - Add to employee resources
• Documentation - Include in onboarding materials

Example message:

Join our SenseiiWyze team! Sign up at senseiiwyze.com/signup and use invite code: WYZE-A1B2C3

Default Settings

Users who sign up via invite code:

Administrators can change these settings after the user joins.

Managing Your Invite Code

Viewing Usage

See who has used your invite code:

1. Go to Users
2. Filter by Joined via: Invite Code
3. View the list of users who used the code

Regenerating Your Code

If your code is compromised or widely shared outside your organization:

1. Go to Users
2. Click Invite Members
3. Click Regenerate Code
4. Confirm the action

Warning: Regenerating invalidates the old code immediately. Anyone with the old code won't be able to sign up.

Disabling Invite Codes

To prevent all self-service signups:

1. Go to Settings > Security
2. Toggle Allow Invite Codes off
3. Save changes

Users will only be able to join via direct email invitation.

Seat Management

Invite code signups consume seats just like regular invitations:

• Each signup uses one available seat
• If you run out of seats, new signups fail
• Monitor your seat usage in Settings > Billing

Tip: Set a seat buffer before sharing codes widely to avoid failed signups.

Security Considerations

Best Practices

1. Don't post publicly - Only share within your organization
2. Regenerate periodically - Rotate codes quarterly
3. Monitor signups - Review new users regularly
4. Set expectations - Communicate the expected audience

If Your Code is Compromised

1. Regenerate immediately - Get a new code
2. Review recent signups - Check for unauthorized users
3. Remove unauthorized users - Delete any who shouldn't have access
4. Investigate - Determine how the code was leaked

Invite Codes vs. Email Invitations

Troubleshooting

"Invalid invite code"

• Check for typos - codes are case-sensitive
• The code may have been regenerated
• Ask your admin for the current code

"Seat limit reached" The organization has used all available seats. Contact your administrator.

"Invite codes disabled" Your organization has disabled self-service signup. Request a direct invitation from an administrator.

Need Help?

• Inviting Users - Alternative invitation methods
• User Roles - Understanding default roles
• Billing & Seats - Managing seat limits